We discuss lessons learned on common shortcomings in applying user-centered design for digital health. Published in the July-September 2020 issue of IEEE Pervasive Computing.
We are interviewing older adults to understand personal information management in family memory. The findings will bring implications to understanding social isolation of older adults.
Collaborators: Alex Pool, Mat Kelly, Erjia Yan
With Kristine Mulhorn, Chris Yang, and Shushi Yoshinaga, we are analyzing COVID-19 related Tweets collected between 3/1/2020-6/30/2020, specifically on the propagation of ageism over social media. We received student funding from the Cell2Society group to fund a medical student to work on this project over the summer.
With Rose Ann DiMaria-Ghalili and Arun Ramakrishnan, as part of the Cell2Society Aging Research Network, we received a seed grant to develop a Web App that can help care providers track fluid intake among older adults in community services.
As part of the Cell2Society Aging Research Network, our team with Rose Ann DiMaria-Ghalili at the College of Nursing and Health Professions and Leslie McClure at the Dornsife School of Public Health received a seed grant to model older adults’ technology adoption pattern over 8 years using the NHATS data.
In this paper, we discuss our interview results with Institutional Review Board (IRB) members in the U.S. on their perceptions on risks towards digital research data. The paper has been accepted with minor revision for ACM CSCW 2020 to be held this September. More detail will follow later.
J. Huh-Yoo, E. Rader, It’s the Wild, Wild, West: Lessons Learned From IRB Members’ Risk Perceptions Toward Digital Research Data, in: ACM CSCW, 2020.
Mustafa, Blaine, Sunyoung, and I wrote a chapter on Design for Improved Workflow as part of Design for Health: Applications of Human Factors, published by Elsevier.
Workflow is a commonly used term in human factors and informatics literature. We embraced a broad definition and used it as a concept to examine various work phenomena. This chapter aims to discuss how design can improve workflow in health settings and eventually make care delivery patient-centered and safer. In general, design studies can improve workflow in two different ways: (1) the overall workflow and (2) interventions that would improve workflow. We highlighted two design approaches: user-centered design and participatory. These are two closely related approaches that engage (to varying degrees) targeted users along a continuum of participation to improve usability. For each of the three informatics subfields (clinical, public health, and consumer health), we provide relevant examples from studies, where users were engaged in the design process. We have identified whether the notion of workflow was formally addressed and gave examples of how workflow methodology might complement user-centered and participatory design efforts in clinical, public health, and consumer health informatics research. Although user-centered design includes a variety of methods, we introduced contextual inquiry and participatory design. These designs demonstrated two key distinctive features of user-centered design: the importance of understanding the holistic context of users’ social, technical, and cultural environments; and engaging users as codesigners. We deepen our discussion through a case that focuses on supporting patient engagement for improved intra- and cross-institutional workflow in an emergency department. Design studies that involve multidisciplinary perspectives are necessary to improve workflow that contributes to safer, higher quality, and more accessible care delivery.
Our interview study of students’ mental wellbeing challenges and brainstorming design solutions has been accepted at JMIR Formative Research.
S. Park, N. Andalibi, Y. Zou, S. Ambulkar, J. Huh-Yoo. Understanding Students’ Mental Wellbeing Challenges on University Campus: An Interview Study. Journal of Medical Internet Research Formative Research (25% acceptance rate). (2020). In Press.
My nomination to serve on Committee on Human Research has been approved by the American Psychological Association (APA) Board of Directors. My three year term service will begin January of 2020.